Client Service Associate (Class of 2027)

The role

Associates research unfamiliar markets and identify experts to support client needs. You will conduct cold outreach and phone conversations with senior professionals to facilitate client consultations.

What you will do

• Understand client business questions and research markets to identify experts.
• Lead cold outreach and phone conversations with senior professionals.
• Build rapport and handle objections to earn participation in consultations.
• Own search results and test new approaches.
• Manage multiple urgent requests with speed and accuracy.
• Use AI-enabled research tools to direct workflows and evaluate results.
• Learn client priorities to build lasting relationships.

Required qualifications

• A bachelor's degree.
• Evidence of achievement through work, internships, leadership, athletics or other demanding commitments.
• Authorization to work in the United States without current or future employer-sponsored visa sponsorship.

Nice to have

• Finance, Economics and related studies are relevant.

Benefits

• 15 days of PTO
• 10 paid holidays and sick leave
• Medical, dental and vision coverage
• Additional insurance and wellness benefits
• 401(k) with a company match of up to 10% of employee contributions
• Commuter benefits
• Office events
• Other employee programs

Before you apply

• Specifically for students graduating in Spring 2027.
• Guidepoint does not provide visa sponsorship for this role.
• Initial conversation with a member of the Talent Acquisition team
• Interview with the hiring manager(s)
• Mock assessment, timed simulated client request project, and on-site interview

About the company

Guidepoint powers end-to-end research workflows for the world’s best research teams. It is backed by a global network of more than 2 million experts and over 1,600 employees.