Guidepoint

Client Service Associate (Class of 2027)

San Francisco, California, United States. Posted 2 months ago

The role

You will research markets, identify and engage experts, and respond to client needs. You will support clients across financial services, consulting, healthcare, and corporate markets.

What you will do

  • Understand each client's business question, research the market and identify the right experts.
  • Lead cold outreach and phone conversations with senior professionals.
  • Build rapport, handle objections and earn participation in client consultations.
  • Own search results and test new approaches.
  • Manage multiple urgent requests at once.
  • Use AI-enabled, agentic research tools to move work forward.
  • Learn each client's priorities and build trust for lasting relationships.

Required qualifications

  • A bachelor's degree
  • Evidence of achievement through work, internships, leadership, athletics or other demanding commitments
  • Authorization to work in the United States without current or future employer-sponsored visa sponsorship

Nice to have

  • Finance, Economics and related studies are relevant

Benefits

  • 15 days of PTO
  • 10 paid holidays and sick leave
  • Medical, dental and vision coverage
  • Additional insurance and wellness benefits
  • A 401(k) with a company match of up to 10% of employee contributions
  • Commuter benefits
  • Office events
  • Other employee programs

Before you apply

  • Authorization to work in the United States without current or future employer-sponsored visa sponsorship
  • Initial conversation with a member of the Talent Acquisition team
  • Interview with the hiring manager(s)
  • Mock assessment
  • Complete a timed simulated client request project

About the company

Guidepoint powers end-to-end research workflows for the world's best research teams. It is backed by a global network of more than 2 million experts and over 1,600 employees.

Client Service Associate (Class of 2027) at Guidepoint | JobZoey