Guidepoint
Project Manager, Client Service (Healthcare)
London, England, United Kingdom. Posted 24 days ago
The role
You will manage key client accounts and oversee a team of Associates to match clients with Advisors. You will serve as the main point of contact for service delivery and coordinate research requests.
What you will do
- Serve as the main point of contact for day-to-day relationship and service delivery for clients
- Coordinate and work with a team of Associates to execute requests for clients
- Provide training to Associates regarding Advisor sourcing, recruiting, interaction, and screening
- Work closely with Business Development teams to optimize clients' use of services
- Work with other Project Managers to provide industry guidance for projects
Required qualifications
- Bachelor’s or master’s degree
- 2+ years of client-facing or account management experience
- Previous experience managing a team
- The right to work in the UK
- Desire to work in a sales/lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
Benefits
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Excellent professional development opportunities
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year-round company sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
Before you apply
- Initial Candidate Screen
- Hiring Manager Interview
- Mock Assessment (Role dependent)
- Complete a simulated client request
- Mock Interview
About the company
Guidepoint powers end-to-end research workflows for the world’s best research teams. It is backed by a global network of more than 2 million experts and over 1,600 employees.