Client Success - Healthcare Corporate Specialist (NYC)

New York, New York, United States. Posted 11 months ago

The role

You will spearhead coverage of the Insights expert call and transcript library product for corporate healthcare clients. You will drive engagement and revenue growth by developing personalized engagement plans and collaborating with sales teams.

What you will do

Serve as an advocate for the Insights product with corporate healthcare clients
Develop personalized engagement plans for each client
Monitor and drive client engagement through direct outreach efforts
Collaborate with sales team to ensure timely renewals and drive upsell opportunities
Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts

Required qualifications

Bachelors or masters degree from an accredited University
2+ years of professional work experience, with a focus on B2B product sales
Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers
Ability to engage with senior business leaders with innovative content and ideas
Excellent communication skills
Ability to distill complex issues into clear and concise messages
Intellectual curiosity, adaptability, and a team-first collaborative approach
Demonstrated ability to work both independently and as part of a team

Nice to have

Healthcare-adjacent coursework
Experience working with or using expert networks
Experience selling into Pharma companies

Benefits

15 PTO days
10 legal holidays, and sick days
Comprehensive medical, dental, and vision plans
401(k) match up to 10% of employee contribution
Life insurance
Paid time-off and parental leave plans
Commuter benefits
Corporate gym rate
Development opportunities through the LinkedIn Learning platform
Free snacks and beverages in the office
Friday happy hour and Summer Fridays
Year-round corporate athletic league

About the company

Guidepoint powers end-to-end research workflows for the world’s best research teams. It is backed by a global network of more than 2 million experts and over 1,600 employees.