Guildgaragegroup
Commercial Garage Door Technician
Norristown, Pennsylvania, United States. Posted a month ago
The role
You will perform garage door installations, maintenance, and repairs. You will also identify customer needs, provide solutions, and maintain accurate work records.
What you will do
- Evolve skills to amplify personal and team expertise
- Adhere to safety protocols and guidelines
- Uphold accurate records of all work including notes, diagrams, and photos
- Perform thorough inspections of installations and repair
- Ensure workmanship meets safety standards and client expectations
- Maintain a positive, empathetic and professional attitude
- Identify customers' needs and provide solutions or alternatives
- Maintain records of customer interaction, transactions, comments, and complaints
- Seize opportunities to upsell products
- Communicate and coordinate with colleagues
Required qualifications
- Valid license and clean MVR
- Ability to lift 75 plus pounds
- Climb a ladder
- Use basic hand tools
- Familiar with OSHA safety rules and best practices
- Excellent customer service and organizational skills
- Ability to understand root causes of technical situations
- Strong verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Nice to have
- Experience in garage door installation, repair and maintenance of Commercial door systems (sectional, rolling steel, fire doors, high speed doors, and dock equipment)
- Experience with Service Titan
Benefits
- Health
- Vision
- Dental
- PTO
- Holidays
- 401k and matching
- Employee Discount
- Employee Referral
- Training and development
Before you apply
- All candidates are required to undergo pre-employment Background and Drug Screenings
- All candidates are required to undergo a Motor Vehicle Record Check
About the company
The Jaydor Company is a family owned and operated business. They serve the surrounding metro area with residential, commercial, and industrial garage door services.