Garage Door Technician

The role

You will install, repair, and maintain residential, commercial, and industrial garage doors and openers. You will perform inspections, diagnose issues, and provide customer service.

What you will do

• Install, repair, and maintain residential, commercial, and industrial garage doors and openers
• Perform thorough inspections to ensure all work meets safety standards and company quality expectations
• Diagnose issues, explain solutions clearly, and recommend products or upgrades when appropriate
• Deliver a positive, professional, and empathetic customer experience on every call
• Document work accurately with notes, diagrams, and photos to support future service needs
• Communicate and coordinate with teammates to keep operations running smoothly
• Follow OSHA and company safety protocols to protect yourself, your team, and customers
• Continue developing your skills through training and hands-on experience
• Take pride in workmanship that exceeds customer expectations

Required qualifications

• Valid driver’s license with a clean MVR
• Ability to lift 75+ lbs, climb ladders, and use basic hand and power tools
• Strong mechanical aptitude and problem-solving skills
• Excellent communication and customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Comfort working in a fast-paced, service-oriented environment
• High school diploma or equivalent

Nice to have

• Experience with garage door systems (commercial systems a big plus)
• Familiarity with OSHA safety standards
• Experience using ServiceTitan or similar service software

Benefits

• Paid training and ongoing skill development
• Health, Vision & Dental Insurance
• Paid Time Off & Paid Holidays
• 401(k) with company match
• Employee discounts & referral bonuses

Before you apply

• All candidates are required to undergo pre-employment Background and Drug Screenings
• All candidates are required to undergo a Motor Vehicle Record Check

About the company

Ponderosa is a family-owned and operated company that fixes garage doors and helps protect homes and businesses across the Vancouver metro area.