Future Opportunities: Early Career Sales Talent

The role

You will handle inbound calls, chats, and emails to help small businesses select and onboard with Gusto. You will serve as a trusted advisor using consultative selling to manage the customer experience.

What you will do

• Handle high-volume inbound calls, chats, and emails from customers or partners
• Serve as a trusted advisor to help small businesses or accounting partners select Gusto solutions
• Support customers through the onboarding process
• Demonstrate strong product knowledge and ethical, customer-first selling
• Maintain accurate notes and pipeline details in Salesforce

Required qualifications

• 1–3 years of experience in a sales or customer service role
• Experience working in high-volume environments that include inbound and outbound calling
• Proven success achieving or exceeding goals and maintaining strong customer relationships
• A passion for consultative, solution-oriented selling and helping small businesses succeed
• Comfortable using Salesforce or similar CRM systems
• Secure, reliable, and consistent internet connection if working from a location other than a Gusto office

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

Before you apply

• This is a general talent pipeline for future opportunities
• AI experience will be assessed during the interview process

About the company

Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. They support more than 500,000 small businesses nationwide.