Senior L&D Specialist

The role

You will own the new hire program from design through results and facilitate live cohorts. You will work with senior leaders to align learning with business priorities and integrate AI-enabled approaches into learning programs.

What you will do

• Facilitate in-person, virtual, and hybrid learning sessions.
• Create an inclusive and dynamic learning environment.
• Provide feedback and coaching to learners in real-time.
• Design and facilitate sessions on using AI tools in workflows.
• Lead comprehensive course design efforts.
• Manage high-visibility learning programs from end to end.
• Oversee multiple new hire cohorts simultaneously.
• Serve as a primary contact for high-level stakeholders.
• Own the learning data strategy for key programs.
• Use AI-driven insights to personalize learning and measure effectiveness.

Required qualifications

• 5+ years of L&D experience
• Ability to travel up to 50% of the time
• Proactive, solution-oriented mindset
• Excellent organizational skills and attention to detail
• Adaptability and a continuous learning mindset
• Experience in learning program design, development, and facilitation
• Strong coaching skills
• Expertise in managing end-to-end learning programs
• Excellent stakeholder management skills
• Data-driven mindset
• Strong communication skills
• Demonstrated experience designing, implementing, and evaluating AI-enabled learning solutions

Nice to have

• Demonstrated experimentation with AI applications in learning, communication, or content design
• Practical experience with modern AI tools and workflows used in L&D
• Familiarity with LLMs, prompt engineering, and APIs/integrations
• Familiarity with AI tools that support content creation, data analysis, or learner engagement
• Experience evaluating or implementing AI-enabled learning platforms

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

Before you apply

• AI experience will be assessed during the interview process

About the company

Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. They have teams in Denver, San Francisco, and New York.