R&D Insights and Operations - Growth

The role

This person will build the Growth organization by identifying opportunities, building operating systems, and driving execution. They will act as a strategic partner to Growth and GTM leadership to connect these functions through data and shared roadmaps.

What you will do

• Identify and size highest-leverage opportunities for Growth
• Build the operating rhythm for Growth and drive execution
• Bring analytical rigor to Growth investments including attribution, LTV, and testing
• Close the gap between Growth R&D and go-to-market teams
• Design an operating system anchored in technology and automation
• Act as a trusted advisor to Growth leadership
• Use AI to build reusable workflows for planning, synthesis, and reporting
• Spot when a team is optimizing for the wrong thing
• Raise the bar for how I&O operates

Required qualifications

• 15+ years in operations, business operations, or strategy & ops at a high-growth technology company
• Experience building a growth function from an earlier, less mature stage
• Direct experience with attribution and LTV modeling, testing and experimentation
• Track record of working at the intersection of growth and go-to-market or product and sales
• Exceptional organizational skills
• Excellent written and verbal communication
• Financial acumen for managing financial tracking and reporting
• Ability to work as an individual contributor
• Ability to build and lead teams

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

Before you apply

• AI experience will be assessed during the interview process

About the company

Gusto handles payroll, health insurance, 401(k)s, and HR for more than 500,000 small businesses. They have teams in Denver, San Francisco, and New York.