Principal Product Manager, HR Experiences

The role

You will own the People Page experience and set the experience direction for the HR Suite. You will also own the Training vertical and work to move Gusto from the GUI era to an AI-native one.

What you will do

• Own the People Page experience and its evolution
• Set experience principles for the HR Suite
• Own the Training vertical end to end
• Move Gusto from the GUI era to an AI-native one
• Collaborate with design, engineering, data, compliance, legal, and product marketing
• Prototype with AI tools
• Work with engineering to take prototypes to production
• Shape how the HR Suite shows up in AI assistants like Claude and ChatGPT

Required qualifications

• 8+ years of direct Product Management experience
• Track record of owning a significant product surface end-to-end
• Real HR domain experience
• Fluency in AI product patterns
• Strong, opinionated point of view on where HR software is heading
• Comfort with ambiguity and complexity
• Exceptional written and verbal communication
• A bias for customer truth over internal opinion

Nice to have

• experience in HR, compliance, fintech, or another high-trust regulated domain
• experience reimagining a mature, workflow-heavy product for AI
• converting an expert services motion into scaled software

Benefits

• competitive base pay
• benefits
• equity (RSUs)

About the company

Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. They support more than 500,000 small businesses nationwide.