Staff Product Designer

The role

Staff Product Designers will own end-to-end design experiences within Money and HR Experience product organizations. You will partner with Product Managers and Engineers to turn ambiguity into clear products and define new design patterns.

What you will do

• Own design end to end in your domain
• Shape goals, priorities, and roadmap in partnership with PM and engineering lead
• Translate ambiguous strategy into clear scopes, flows, and interaction patterns
• Design the experience of AI thoughtfully
• Ground decisions in customer insight through research and competitive audits
• Raise the craft and systems bar by evolving the design system
• Work in fast cycles and use AI tools in your own practice

Required qualifications

• 6+ years of product design experience owning and shipping end-to-end work
• Experience designing AI-enabled or conversational experiences shipped to real users
• Comfort with ambiguity and 0→1
• Strong systems thinking
• Judgment to evaluate and direct AI outputs
• Strong collaboration and communication across design, product, engineering, and data

Nice to have

• Experience in a high-stakes or regulated domain, fintech, financial services, HR, compliance, legal, or healthcare
• Hands-on experience designing AI-driven or agentic product experiences
• Service-design fluency across two-sided or multi-stakeholder products
• Helped lead a team's shift to AI-native workflows
• Background contributing to AI governance, evaluation practices, or AI experience design patterns

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

Before you apply

• AI experience will be assessed during the interview process

About the company

Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. They support more than 500,000 small businesses nationwide.