Key Account Manager

The role

You will manage a portfolio of large, complex Enterprise client accounts in Belo Horizonte. You will build sales plans, lead renewals and renegotiations, and drive upselling and cross-selling within existing accounts.

What you will do

• Develop a sales plan for each named client, identifying products, expansion opportunities and the strategic rationale
• Lead the client relationship for a portfolio of large and complex Enterprise accounts through the client lifecycle
• Ensure contract renewals and expansions, and lead annual contract renegotiations
• Partner with client HR and decision makers to connect client C-level with Wellhub executives
• Use data and market analysis to identify risks, opportunities and build data-backed negotiation and retention narratives
• Provide product feedback to product management
• Work with different areas of Wellhub to improve the client experience
• Inspire colleagues to take care of their own wellbeing

Required qualifications

• Previous experience in a client-facing role leading large and complex Enterprise client relationships (mandatory)
• Proven cross-selling and upselling results in an existing portfolio
• Strong analytical skills to support decisions, negotiations and client strategy
• Strong communication skills with senior stakeholders, including Director and C-level audiences
• Ability to identify root causes and solve problems creatively and efficiently
• Ability to operate independently and manage multiple clients and projects concurrently
• Ability to analyze and improve processes and manage change in a fast-moving global business
• Highly proficient in English (mandatory)

Benefits

• Free Gold+ Wellhub membership with onsite gyms, studios and digital wellness programs, plus up to three family members
• Wellz emotional wellbeing program with 52 individual therapy sessions per year and on-demand content
• Health, dental and life insurance
• Vacation after 6 months, plus 3 extra days off per year, 1 more day per year of tenure (up to 5), and a birthday holiday
• 100% paid parental leave, with extended leave and a part-time ramp-back for parents giving birth
• Career growth platforms, development roadmap and internal opportunities
• Flexible benefits program that lets you customize some benefits

Before you apply

• Prior experience managing large and complex Enterprise client portfolios is mandatory
• Advanced English proficiency is mandatory

About the company

Wellhub is a workplace wellness company that connects employees worldwide to partners for fitness, mindfulness, therapy, nutrition and sleep through one subscription. It is headquartered in NYC with team members in Europe, North America and South America.