Floor Lead

Roosevelt, New York, United States. Posted a month ago

The role

You will lead from the shop floor to deliver customer experiences. You will support daily store operations, drive sales, and coach team members at the Roosevelt Field Mall store.

What you will do

Leading from the shop floor to deliver a warm, best-in-class customer experience
Supporting daily store operations including opening, closing and keyholder duties
Driving sales through product recommendations and team support
Running team huddles, communicating daily priorities and energising the team
Coaching and supporting team members to maintain high performance

Required qualifications

Experience in a retail environment, either on the shop floor or in operations
Previous experience in a leadership or keyholder role
Strong customer service skills
Confident communicator with the ability to motivate and support a team
Commercial mindset with the ability to drive sales and add customer value
Highly organised with strong attention to detail
Adaptable and comfortable working in a fast-paced environment

Benefits

Comprehensive Medical, Dental & Vision plans
Performance-based Bonus opportunity
Competitive PTO
Contributory 401(k)
Gymshark Employee Discount & long service awards
Funded multi-site fitness membership
Enhanced Family Leave plans
STD & LTD plans

About the company

Gymshark is an equal opportunities employer striving to be as inclusive as possible in all aspects of employment.