Gymshark
Department Manager
New York, New York, United States. Posted a month ago
The role
You will lead a high-performing team and own the performance, culture, and day-to-day operations of your area. You will drive sales performance and deliver customer experiences in a fast-paced retail environment.
What you will do
- Leading, coaching, and motivating a high-performing team
- Driving sales performance through commercial decision-making
- Creating an engaging store environment through visual presentation and operational excellence
- Developing team members through coaching and career development planning
- Partnering with store leadership to execute seasonal initiatives and campaigns
- Monitoring business performance to improve sales and productivity
- Ensuring inventory accuracy, stock flow, and stockroom organization
- Supporting scheduling, labor planning, and resource allocation
- Leading daily team huddles and operational updates
- Acting as a key leader on the sales floor
Required qualifications
- Experience in a retail leadership role with responsibility for leading teams and driving business results
- Strong leadership skills with a proven ability to coach, develop, and inspire others
- Experience analyzing performance metrics and translating insights into actionable business plans
- Excellent organizational skills
- A customer-first mindset with experience handling customer concerns and escalations professionally
- Strong communication skills
- Experience managing performance and supporting employee development
- Ability to adapt quickly in a dynamic, fast-moving retail environment
- Flexibility to work a retail schedule, including evenings, weekends, and holidays
- Authorization to work in the United States without sponsorship
Benefits
- Comprehensive Medical, Dental & Vision plans
- Performance-based Bonus opportunity
- Competitive PTO
- Contributory 401(k)
- Gymshark Employee Discount & long service awards
- Funded multi-site fitness membership
- Enhanced Family Leave plans
- STD & LTD plans
Before you apply
- Authorization to work in the United States without sponsorship
About the company
Gymshark stores are places where community comes to life and customers connect with the brand. The company aims to be a place where everyone belongs.