Senior Associate, Product Strategy & Operations

The role

This person will turn ambiguous problems into working systems and measurable results. They will map processes, build automations, and support the adoption of tools and workflows across the company.

What you will do

• Bring structure to fast-moving, multi-stakeholder work through research, analysis, and process mapping.
• Break big fuzzy asks from stakeholders into clear, actionable plans.
• Eliminate manual, repetitive, or error-prone processes using various tools.
• Use AI productivity tools as a daily default.
• Build systems and reporting like templates, dashboards, and checklists.
• Travel to Habitat centers to build trust with front-line teams.
• Support adoption end to end including onboarding, training, and iteration.
• Chase measurable outcomes like adoption, throughput, and cycle time.

Required qualifications

• Smart and a fast learner.
• Love of efficiency and automation.
• High ownership and strong bias toward action.
• Comfortable with ambiguity and an early-stage environment.
• Analytical instincts to pull and read data.
• Strong written and verbal communication.
• Hands-on with everyday tools like spreadsheets, docs, and dashboards.
• Willingness to work in a hybrid environment with travel to Habitat Health centers as needed.

Nice to have

• Exposure to healthcare, value-based care, provider or payer operations, Medicare, Medicaid, PACE, or complex care delivery.
• Experience driving adoption of new tools or workflows across distributed, front-line teams.
• Familiarity with Salesforce, Epic, or healthcare data (EHR, referral, or enrollment data).
• A track record of teaching yourself the tool you needed to get something done.
• Light scripting, SQL, or no-code experience.

Benefits

• Medical, dental, and vision insurance
• Paid parental leave
• Short- and long-term disability coverage
• Life insurance
• Flexible spending accounts
• 401(k) savings plan that includes a match
• Paid time off
• Company paid holidays

Before you apply

• Team members working in a participant care setting are required to provide either proof of vaccination or a signed declination form.
• Employment is at-will.

About the company

Habitat Health empowers older adults to experience more good days in their homes and communities through the Program of All-Inclusive Care for the Elderly (PACE). The company is supported by New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures.