IT Associate

The role

The IT Associate keeps multi-site PACE centers running securely and reliably. You will perform engineering and project work across endpoints, networking, cloud, printing, AV, phone, and digital signage.

What you will do

• Deliver IT projects from scoping through deployment and documentation
• Deploy and maintain conference room technology and digital signage
• Administer phone systems including hard, mobile, and soft phones
• Build and maintain onboarding and offboarding playbooks and automation
• Write scripts, tools, dashboards, and documentation
• Support multi-site printers, peripherals, and AV equipment
• Administer and troubleshoot network infrastructure
• Administer SaaS applications including access reviews and SSO configuration
• Manage Entra ID and Microsoft 365 policies
• Follow HIPAA and security best practices

Required qualifications

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience
• 1+ years of IT, engineering, or technical experience
• Strong analytical and problem-solving skills
• Proficiency with Microsoft 365, Entra ID, Teams, and SharePoint
• Scripting or software development experience (e.g., PowerShell, Python, Microsoft Graph, etc)
• Understanding of different operating systems (Windows, Mac, Linux, iOS, Android), hypervisors, virtual machines, RDP, and SSH
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnetting/CIDR, Wi-Fi, VPN, and network diagrams
• Hands-on experience with printers, AV equipment, and peripherals
• Exposure to cloud infrastructure (Azure or AWS)
• Clear written and verbal communication

Nice to have

• Hands-on experience building servers, computers, and home labs
• Experience in a healthcare or HIPAA-regulated environment

Benefits

• medical, dental, and vision insurance
• paid parental leave
• short- and long-term disability coverage
• life insurance
• flexible spending accounts
• 401(k) savings plan that includes a match
• paid time off
• company paid holidays

Before you apply

• Submit a one-page resume highlighting your most relevant experience
• Team members working in a participant care setting are required to provide either proof of vaccination or a signed declination form

About the company

Habitat Health empowers older adults to experience more good days in their homes and communities through the Program of All-Inclusive Care for the Elderly (PACE). The company is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures.