Legal Research Manager

The role

The Legal Research Manager will manage a full-service client relationship for a large law client. This includes managing research quality, stakeholder communications, goal planning, and library operations.

What you will do

• Supervise and provide guidance to department staff, including training and performance evaluations.
• Foster a collaborative and inclusive work environment.
• Delegate tasks effectively to ensure efficient workflow.
• Manage a full client relationship for one or more research and/or library clients.
• Lead, mentor, and supervise a team of research professionals.
• Promote the adoption of best practices in legal research methodology.
• Oversee complex legal, regulatory, and business research and intelligence activities.
• Guide the organization, access, and governance of digital research resources.
• Champion the evaluation, rollout, and adoption of AI-powered legal research tools.
• Lead research outreach initiatives tailored to specific Client practice groups.

Required qualifications

• Master’s degree in Library and Information Science (MLIS) or equivalent
• Minimum of 5 years of experience providing legal research, competitive intelligence, or knowledge services in a law firm, professional services, or corporate environment
• Minimum of 3 years of experience managing or leading a research team or function
• Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools
• Demonstrated ability to translate complex research into practical, attorney focused insights
• Experience managing vendor relationships, research budgets, and data driven decision-making
• Strong project management, organizational, and prioritization skills
• Excellent communication and interpersonal skills
• Analytical mindset with strong problem solving skills and attention to detail

Nice to have

• Experience using or training on emerging legal technologies and trends, including generative or agentic AI applications in legal research

About the company

Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence. Their team of 900+ specialists works with law firms, corporations, and law departments.