IT Applications Associate Consultant, Corporate Legal Technology Solutions

The role

This role involves hands-on software implementation, client onboarding, and issue resolution. You will bridge technical capabilities with business needs and collaborate with internal teams to deliver solutions.

What you will do

• Implement, configure, and support software solutions based on customer requirements.
• Engage with clients to understand their business processes and recommend suitable configurations.
• Troubleshoot and resolve application issues efficiently, coordinating with technical teams as needed.
• Be open to learning new technologies, such as Salesforce, Litify, Agiloft, Ironclad, Onit, and TeamConnect.
• Communicate effectively with both technical and non-technical stakeholders.
• Serve as a liaison between product, engineering, and customers.
• Contribute to the creation of documentation, training materials, and internal knowledge bases.
• Manage multiple priorities and maintain clear communication.
• Identify areas for process optimization and contribute to continuous improvement initiatives.

Required qualifications

• Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics.
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management.
• Strong observational, analytical and numerical reasoning skills.
• Effective communication and storytelling skills (written and spoken).
• Excels in a cooperative team environment.
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new skills.
• Competent in problem solving, customer-focus, communication, collaboration and punctuality.
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio).
• Familiarity with use of Outlook, Teams, and SharePoint as collaboration tools.

Nice to have

• Proficiency in Java, Python, XML, JQUERY/JSON, REST APIs
• Proficiency in SQL

Benefits

• Exposure to international clients and global teams
• Learning and development opportunities to build technical and consulting skills
• Collaborative and supportive global team environment
• Tech enabled workforce to set you up for success
• Opportunity to grow your career in legal technology and consulting

About the company

Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 900+ strategists, technologists, and specialists works with law firms and corporations.