Senior IT Systems Administrator I

The role

The Senior IT Systems Administrator owns, scales, and secures the corporate IT environment. This role focuses on identity, SaaS platforms, device management, automation, and security.

What you will do

• Administer identity and access management platforms
• Manage and optimize SaaS applications
• Lead device management for macOS and mobile platforms using MDM solutions
• Serve as a primary SME for core corporate IT systems
• Design, build, and maintain automation workflows
• Identify and replace manual processes with scalable automation
• Maintain a security-first mindset across identity, endpoints, SaaS, and access controls
• Support and improve endpoint and infrastructure security
• Participate in system monitoring, incident response, and root-cause analysis
• Lead and execute IT projects from design through delivery

Required qualifications

• 5+ years in a similar role in a growing or enterprise environment
• Experience supporting 1,000+ end users across multiple locations
• Proven ability to operate independently and own systems without heavy oversight
• Deep experience with Google Workspace
• Deep experience with Okta (SAML/OIDC, SCIM, Lifecycle Management, Workflows)
• Deep experience with Atlassian, Slack, BetterCloud
• Deep experience with Kandji MDM (profiles, patching, library items)
• Strong macOS and Windows 11 administration experience
• Solid understanding of networking fundamentals (DNS, routing, hardware basics)
• Strong grasp of access controls, RBAC, and security best practices
• Experience applying security frameworks in day-to-day operations
• Excellent communication skills with both technical and non-technical audiences

Nice to have

• Scripting experience (Bash, PowerShell, Python)
• Experience integrating or leveraging AI-driven IT tools
• Prior experience in high-growth or SaaS companies

Benefits

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

About the company

Harness is the AI Software Delivery Platform company. It brings AI and automation to the software delivery lifecycle to help teams ship software faster.