Marketing Operations Manager

The role

The Marketing Operations Manager supports the brand team in executing upstream and downstream marketing activities. This role manages marketing platforms and owns the promotional review cycle for Branded and Compounded Product portfolios.

What you will do

• Coordinate all promotional materials through the PRC process in Veeva PromoMats.
• Review and QC all FDA-approved promotional materials submitted and annotated for PRC.
• Lead weekly promotional review meetings to drive coordinated, timely feedback and approval.
• Work with the Promotional Review Committee to ensure regulatory approval and 2253 submission of materials.
• Maintain organized, audit-ready documentation of PRC decisions and approvals.
• Monitor OPDP and PhRMA Code guidance to keep promotional review practices current.
• Manage the trademark log for all Harrow trademarks.
• Identify and implement process and systems efficiencies across marketing platforms.
• Manage SOPs for all SaaS marketing tools.
• Train new team members and cross-functional stakeholders on PRC submission requirements and the Veeva PromoMats workflow.

Required qualifications

• Bachelor’s degree
• Understanding of the FDA promotional review (PRC) process
• Demonstrated experience working cross-functionally across departments
• Attention to detail and strong organizational skills
• Creative thinker able to provide novel solutions to new issues
• Able to work under pressure, meet deadlines, and exercise sound judgment and high ethical standards as a team player
• Excellent written and verbal communication skills, including effective customer and field sales communications
• Ability to multitask and adjust priorities as needed
• Proficiency with MS Office (Outlook, PowerPoint, Excel)

Nice to have

• Experience in marketing to the ophthalmic audience and with ophthalmic pharmaceuticals
• Experience with Salesforce, Pardot, Airtable, and Tableau
• Experience with Adobe Suite (Photoshop, InDesign, Illustrator)

About the company

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. It is an entrepreneurial company with a commitment to innovation and patient access to affordable medicines.