Key Account Manager, Japan

The role

You will own the end-to-end growth of the Japan travel market. You will identify new opportunities, launch new experiences, and build partnerships with attraction and experience providers.

What you will do

• Identify new opportunities through market research
• Launch new experiences and cities
• Build partnerships with Japan's leading attraction and experience providers
• Work cross-functionally with Growth, Marketing, Product, and Operations teams
• Maximize bookings and unlock long-term revenue potential
• Identify new markets and experiences through customer and market insights
• Bring new partners onto the platform
• Grow existing partners after they go live
• Manage pipelines, partnerships, and commercial performance using CRM tools and data

Required qualifications

• Full professional fluency in both Japanese and English
• 4-6 years of experience in business development, partnerships, account management, or commercial roles
• Demonstrated ability to build trusted, long-term client relationships and grow strategic partnerships over time
• Strong commercial acumen to identify market opportunities, analyze performance, and translate insights into action
• Excellent communication and stakeholder management skills
• Experience working across functions and influencing diverse teams
• Comfortable working in a fast-moving, entrepreneurial environment with high ownership and autonomy
• A global mindset with enthusiasm for collaborating across cultures and time zones
• Experience using CRM tools and data to manage pipelines, partnerships, and commercial performance
• Based in Tokyo

Nice to have

• Industry exposure ideally within travel, marketplaces, SaaS, or consumer technology

About the company

Headout is a fast-growing travel marketplace with $200M+ in revenue. The company's mission is to be the easiest, fastest, and most delightful way to head out to real-life experiences.