Site Manager/Director - Clinical Research

The role

The Site Director oversees daily operations at a clinical research site to ensure participant safety, sponsor satisfaction, and high-quality data. This role drives financial targets, enrollment goals, and KPIs while managing site staff and resources.

What you will do

• Manage site facilities, workflows, and Clinical Trial Management Systems
• Monitor clinical study progress and create risk management strategies
• Ensure studies comply with regulations, GCP, ICH, and company policies
• Manage the lifecycle of site regulatory documentation
• Provide operational support for protocol-related questions
• Oversee external site partners and vendors
• Ensure proper storage and handling of study specimens and investigational products
• Partner with Shared Services teams to drive site performance
• Manage the full employee lifecycle for site personnel
• Own site-level financial performance including revenue, expenses, and budgets

Required qualifications

• Bachelor's degree in a scientific, health-related, or business administration field or equivalent experience
• Demonstrate ability to motivate teams and lead planning/organization efforts
• Strong critical thinking and proactive problem-solving abilities
• Proficiency in Clinical Trial Management Systems and standard office software
• Excellent interpersonal, written, and oral communication skills
• Growth mindset and a commitment to continuous improvement
• Strong conflict resolution and mediation skills
• Strong ethical standards and professionalism

Nice to have

• 1–3 years of direct People Management experience
• 3+ years as a Primary Clinical Research Coordinator
• Advanced degree desirable

Benefits

• Medical, dental, and vision insurance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Paid Time Off (PTO)
• Disability, accident, and life insurance options
• 401(k) plan with company match
• Company holidays

About the company

Headlands Research is a leading network of advanced clinical trial sites founded in 2018. The company operates 20+ sites across the US and Canada.