Laboratory Technician / Phlebotomist

The role

The Laboratory Technician / Phlebotomist supports clinical studies through specimen collection, processing, documentation, and shipment. This role involves performing phlebotomy, urine collection, and assisting with patient procedures in compliance with study protocols and safety regulations.

What you will do

• Perform phlebotomy, urine collection, and sample processing.
• Prepare lab kits for each subject based on study protocols.
• Ship biological specimens following IATA guidelines and protocol requirements.
• Maintain specimen logs, shipping records, temperature logs, and other documentation.
• Conduct point-of-care tests.
• Assist with patient procedures including vital signs, ECGs, and physical/neurological exam setups.
• Clean and sanitize lab equipment and work areas daily.
• Perform and document equipment calibration and ensure safety compliance.
• Accurately record lab results and maintain electronic and paper logs.
• Respond to and resolve electronic data queries.

Required qualifications

• Must be certified in phlebotomy
• Must have at least one full year of experience performing phlebotomy multiple times daily
• Proficient with Microsoft Office (Excel, Outlook, Word) and database systems
• Must be comfortable with performing Research Assistant tasks when the lab is slow
• Ability to handle potentially hazardous materials safely
• Strong organizational, time management, and multitasking skills
• Excellent verbal and written communication
• Strong interpersonal skills
• Ability to work independently and as part of a cross-functional team
• Customer-service mindset and high level of professionalism

Nice to have

• Preferably with the geriatric population
• Previous experience in clinical research is a huge plus

Benefits

• Predictable weekday schedule
• Clear growth pathway into higher-paying clinical research roles

About the company

Headlands Research is a leading network of advanced clinical trial sites founded in 2018. The company operates 20+ sites across the US and Canada.