Account Manager - Home Health

The role

The Account Manager will develop and maintain referral relationships with healthcare providers to increase awareness of Health Link's home health services. This is a field-based role focused on generating new referral opportunities throughout the South Bay.

What you will do

• Develop and maintain referral relationships throughout assigned areas of Santa Clara County
• Build relationships with hospitals, skilled nursing facilities, physicians, medical groups, clinics, senior living communities, and other healthcare organizations
• Conduct consistent in-person outreach, account visits, meetings, presentations, and follow-up
• Introduce new healthcare partners to Health Link and educate them on services
• Maintain regular communication with existing referral partners
• Identify new referral opportunities through consistent field outreach
• Follow up with prospective referral partners
• Execute territory priorities and business development initiatives
• Communicate feedback from referral partners and market activity to the Director of Business Development
• Collaborate with internal teams to support referral and patient experience

Required qualifications

• Strong relationship-building and communication skills
• Sales-oriented mindset
• Comfortable conducting in-person outreach
• Strong follow-up, organization, and time-management skills
• Self-motivated and comfortable working independently in the field
• Valid California driver’s license and driving record that meets company requirements

Nice to have

• 1+ year of experience in healthcare sales, business development, account management, community relations, or a related healthcare role
• Knowledge of the Santa Clara County healthcare market
• Existing relationships within the South Bay healthcare community
• Home health, hospice, post-acute care, senior care, hospital, or skilled nursing experience

Benefits

• Performance-based bonus opportunity
• Company vehicle
• AI-powered technology to support referral insights and efficient territory routing
• Medical, dental, vision, and life insurance
• 401(k) with company matching
• Paid time off

About the company

Health Link Home Health & Hospice has served patients throughout the San Francisco Bay Area for over 20 years.