Scheduling & Intake Coordinator

The role

This person will coordinate and manage daily clinician schedules based on patient needs and staff availability. They will also support intake processes including referral coordination, data entry, and case placement.

What you will do

• Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability
• Support intake processes including referral coordination, data entry, and case placement
• Partner closely with clinical leadership, business development, and operations teams
• Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs
• Communicate clearly with clinicians, patients, referral sources, and leadership
• Assist with timely initiation of care and visit coverage
• Proactively identify and resolve scheduling or intake barriers
• Support field staff to ensure patient care is never delayed

Required qualifications

• Strong organizational and time-management skills
• Ability to manage high call volume and competing priorities
• Comfort working in fast-moving, real-time operations
• Solid computer skills and ability to learn healthcare systems quickly
• Clear, professional communication skills
• Detail-oriented, reliable, and solution-focused mindset
• Strong customer-service orientation toward patients and clinicians

Nice to have

• At least one year of scheduling or intake experience in home health, hospice, or healthcare operations
• Bachelor’s degree or equivalent healthcare operations experience
• Knowledge of medical terminology and healthcare compliance

Benefits

• Medical, dental, vision, and life insurance
• 401(k) with employer matching
• Paid Time Off
• Opportunities for growth within a multi-branch organization

About the company

Health Link Home Health & Hospice has served the Bay Area for over 20 years with a focus on quality, responsiveness, and coordinated care.