Patient Scheduling Coordinator (Part-Time, Evenings)

The role

You will make outbound calls to patients and families to confirm and coordinate home health visits. You will answer patient questions and reschedule visits to keep the schedule accurate.

What you will do

• Make outbound calls to patients and families to confirm and coordinate home health visits
• Answer patient questions about upcoming visits and pass concerns to the right team member
• Reschedule visits and keep the schedule accurate
• Work closely with clinicians and office team

Required qualifications

• Excellent spoken English
• Warm, patient phone manner, especially with older adults
• Comfortable making a high volume of calls
• Organized, detail-oriented, and reliable
• Basic computer skills (scheduling software, email)

Nice to have

• Bilingual English and Spanish
• Healthcare or home health scheduling experience

About the company

Health Link is a team that cares about getting it right.