Director of Engineering, Operations Planning

The role

You will lead an engineering squad of 10-15 engineers, including Engineering Managers and Staff Engineers, across the mid-term planning domain. You will own the GenAI transformation, planning architecture strategy, and the availability and reliability of planning infrastructure.

What you will do

• Lead an engineering squad comprising 10-15 engineers, managing Engineering Managers and Staff Engineers across Warsaw, Berlin, & USA.
• Own the GenAI transformation by defining and driving a roadmap for AI-native engineering.
• Own the availability and reliability of HelloFresh's planning infrastructure.
• Set technical direction across Python, GoLang, PostgreSQL, Kafka, React, and React Native services on AWS.
• Partner with Product, Operations, Marketing, and Procurement providers to align engineering priorities with business outcomes.
• Manage, coach, and develop Engineering Managers & Engineers.
• Navigate organisational change with maturity.

Required qualifications

• AI proficiency and advocacy with hands-on familiarity with AI technologies.
• Mastery of planning systems, data science modeling, data engineering, database systems, distributed computing, and backend development frameworks.
• Hands-on familiarity with full stack application development.
• Ability to understand complex systems holistically to design scalable, resilient solutions.
• 10+ years in software engineering.
• 4+ years managing Engineering Managers.
• Demonstrated ability to lead distributed teams across multiple offices.
• Strong grounding in SRE practices including SLOs/SLIs, incident management, on-call culture, and observability tooling.
• Ability to work across engineering disciplines, Product, business stakeholders, and external service providers.
• Ability to articulate complex technical concepts clearly to diverse audiences.
• Low ego, high ownership, and a bias toward clarity over complexity.

Nice to have

• Experience owning payments infrastructure in regulated, multi-market environments

Benefits

• 75% off weekly HelloFresh/Chefs Plate meal kits
• 50% off weekly Factor meal boxes
• Health and dental coverage from day one
• Health Spending Account
• Unlimited Headspace access
• 25% off GoodLife fitness memberships
• Generous vacation and PTO offerings
• Parental leave top-up program

About the company

The Operations Data and Decisions Tribe at HelloFresh is responsible for driving operations planning by creating high quality, reusable data assets, data science models, and algorithmic solutions. The team builds in-house products using modern technologies to handle a massive scale of transactions.