[US-DC] Director, Fulfillment

The role

The Director of Fulfillment Operations leads site strategy and culture for a high-volume food manufacturing, pick, pack, and ship Fulfillment Center. You will manage daily operational logistics, mentor the leadership team, and drive continuous improvement for over 700 employees.

What you will do

• Build and establish a strong team with a leadership pipeline
• Provide direction and leadership for day to day operational challenges
• Develop collaborative relationships with supply chain peers and direct reports
• Liaise between site operations and corporate leadership teams
• Develop high standards for execution to meet KPIs and financial metrics
• Ensure communication of company goals to the Production and Fulfillment Center team
• Drive continuous improvement in Safety, Quality, Cost, and Delivery
• Create new processes to ensure consistency and premium quality of meals
• Create a positive team dynamic and provide timely feedback to reports
• Adapt to changing business needs and hold operators accountable

Required qualifications

• 10+ years of management experience leading a fulfillment operations center
• Bachelor's Degree
• Familiarity with FSMA, HACCP, SQF
• Demonstrated ability to effectively motivate, develop and manage 1200 employees a day
• Deep knowledge of Lean and Agile Production
• Comprehensive background in Manufacturing, Fulfillment, Shipping, Receiving, and Warehousing
• Inventory control management with a background in building/improving warehouse management or inventory tracking systems
• Demonstrated success at delivering new product initiatives in both a large company and start-up environments
• Strong continuous improvement skills
• Effective communication and leadership for employees, direct reports, cross-functional teams and executive leadership
• Proven ability to quickly adapt to business needs
• High level of integrity and ethics

Nice to have

• Food Manufacturing Experience Highly Preferred
• Master's Degree
• APICS CPIM or CSCP certification
• WMS implementation a plus

Benefits

• Competitive Salary
• 401k company match that vests immediately upon participation
• Team bonus opportunities
• Generous parental leave of 16 weeks
• PTO policy
• Paid holidays off
• Flexible attendance policy
• $0 monthly premium and other flexible health plans
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Flexible shift scheduling
• Advancement opportunities
• Emergency child and adult care services

About the company

HelloFresh is a fast-paced, mission-driven company that is disrupting the traditional food supply chain.