FSQA Manager (12 month FTC)

The role

You will manage day-to-day compliance activities and lead UK FSQA reporting. You will also contribute to food safety and quality improvement projects and manage customer complaints.

What you will do

• Generate UK FSQA reports including monthly summaries, weekly newsletters, and KPI updates
• Own and maintain the UK Document Control process
• Monitor site audit compliance and track GMP scores
• Lead site initiatives to achieve and sustain high performance scores
• Manage the full lifecycle of UK and IE customer complaints
• Support BRCGS GAP Analysis and maintain site audit readiness
• Drive independent projects to enhance compliance with food safety and quality standards
• Oversee routine processes such as temperature monitoring and calibration checks
• Support the development and delivery of site training programs
• Communicate and escalate quality and safety risks to stakeholders

Required qualifications

• Proven experience in a quality/ compliance role within food & beverage or similar industries
• Proven track record of experience in a people management role
• Proficiency in using quality management software or tools for data analysis and reporting
• Experience HACCP Level 3 & Food Safety Level 3
• Proficiency in using G-Suite Software
• Proven experience in managing direct reports and line management responsibilities
• Confident and effective communicator with strong interpersonal, relationship building and negotiation skills

Nice to have

• Degree in food science, food technology or a related field

Benefits

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Before you apply

• You need to have the independent right to work in the UK
• Sponsorship is not provided
• We will process Disclosure and Barring Service ( DBS ) checks to the successful individual
• If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager

About the company

HelloFresh is a food company with a Food Safety & Quality Assurance team.