People Operations Specialist (HR Advisor)

The role

You will act as the primary HR contact and advisor in a distribution centre. You will partner with site leadership and employees to drive people-centric initiatives and ensure compliance.

What you will do

• Own all operational HR matters on site and handle day-to-day colleague queries
• Coach and advise senior leaders on HR topics across the full employee lifecycle
• Handle employee relations cases and resolve conflicts
• Carry out disciplinary measures in line with policy
• Support recruitment with the central Talent Acquisition team
• Manage HR projects with central and international HR teams
• Implement local HR processes such as performance reviews, training, and succession planning
• Develop site-specific HR policies
• Monitor metrics including absenteeism, turnover, engagement, and headcount

Required qualifications

• Hold a CIPD Level 5 qualification
• Demonstrable operational HR experience
• Organise well, prioritise, and handle multiple tasks at once
• Outstanding attention to detail and accuracy
• Resolve conflict and manage stakeholders effectively
• Know HR practices, policies, and employment law
• Experience in HRIS
• Communicate excellently in writing and verbally
• Solve problems proactively and analytically using data
• Maintain strict confidentiality and exercise good judgement
• Proficient in Microsoft Office (Word, Excel, PowerPoint)

Nice to have

• Experience in a production or logistics environment
• GSuite proficiency
• Workday experience

Benefits

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Before you apply

• Must have the independent right to work in the UK
• Sponsorship is not provided
• Successful individuals will undergo Disclosure and Barring Service (DBS) checks

About the company

HelloFresh is the employer for this People Operations Specialist role.