National Account Executive

The role

You will serve as an operational and commercial partner to National Account Managers across retail channels. You will coordinate promotional execution, evaluate campaign performance, and partner with Marketing, Finance, and Supply Chain to drive Youfoodz retail business growth.

What you will do

• Track and manage customer promotional mechanics, trade spend investment, and records of promotional activity and pricing changes.
• Partner with Commercial Finance to investigate, track, and resolve customer claims, deductions, and discrepancies.
• Generate weekly, monthly, and quarterly sales and commercial performance reports.
• Synthesize retail market and competitor insights across in-store, digital, and e-commerce channels.
• Support demand planning and supply chain teams by providing volume forecasts and monitoring stock-on-hand status.
• Prepare presentation materials for annual range reviews, category reviews, and new product development sell-ins.
• Coordinate delivery of product samples, marketing assets, and retailer compliance documentation.
• Serve as the operational bridge between the sales team and internal departments to troubleshoot retailer queries.

Required qualifications

• 1–3 years of experience in an analytical, administrative, field sales, or commercial support role within the FMCG or retail sector.
• A Bachelor’s degree in Business, Marketing, or a related field (or equivalent professional experience).
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data visualization).
• Experience managing complex commercial datasets.
• Experience working with ERP or Trade Promotion Management (TPM) systems, retailer portals, or syndicated market data (e.g., Nielsen, IRI).
• A strong understanding of the Australian retail landscape, commercial mechanics, and industry terminology (e.g., JBPs, trade spend, range reviews).
• Highly detail-oriented with a strong focus on data accuracy and financial integrity.
• An exceptional organizer capable of balancing multiple cross-functional processes and retailer deadlines simultaneously.
• A proactive problem-solver driven to investigate root causes and optimize operational workflows.
• A clear, collaborative communicator confident in managing both internal cross-functional stakeholders and external retail buyer contacts.

Benefits

• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

About the company

HelloFresh is a leading global food technology company with offices in 18 countries.