Senior Manager, Special Operations (The Pets Table)

The role

The Senior Manager, Special Operations will shape the growth and strategy of operation functions at The Pets Table. This person will manage and execute special projects related to operations workstreams including fulfillment, procurement, and logistics.

What you will do

• Partner with COO to identify, scope and execute key operations optimization projects
• Develop, lead and execute complex cross-functional project plans
• Support operations leaders to achieve company and function level KPIs
• Manage and execute on ongoing SCM tech roadmap
• Own operational excellence program to keep error rates low
• Optimize and monitor fulfillment and shipping costs
• Lead continuous improvement projects
• Propose new ideas to improve operations
• All other duties, as assigned

Required qualifications

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience
• Excellent project management skills
• Strong data and analytical skills
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Excellent presentation, communication (oral & written), and relationship building skills
• Ability to manage resources, budgets, vendors, and lead and guide projects through completion

Nice to have

• operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar)
• Management or operations consulting experience ideal

Benefits

• 75% discount on weekly HelloFresh and Chefs Plate meal kits
• 50% off weekly Factor meal box
• Health and Dental benefits from day 1
• Health Spending Account
• Unlimited access to the Headspace app
• 25% discount on GoodLife fitness memberships
• Competitive RRSP matching program
• Generous vacation and PTO
• Parental leave top-up program
• Development opportunities and L&D fund
• Team socials and company days

About the company

The Pets Table is a new brand within the HelloFresh Group launched in 2023 in the US. It is incubated within the HelloFresh Group to operate as a start up with the benefits of a larger organisation.