Garage Service Inspector

The role

You will conduct residential garage door safety and operational inspections and perform basic preventative maintenance. You will explain findings to homeowners and identify opportunities for additional service or upgrades.

What you will do

• Inspect residential garage doors, openers, tracks, hardware, and related components
• Assess garage door function and condition using company inspection procedures
• Perform basic preventive maintenance including lubricating moving parts
• Explain inspection findings and service options to homeowners
• Identify potential repair, replacement, or upgrade opportunities
• Provide accurate information about available services and pricing
• Complete service records, customer notes, and required reporting
• Meet standards for inspection quality, productivity, safety, documentation, and customer satisfaction
• Support other department activities as assigned

Required qualifications

• Basic familiarity with hand and power tools
• Willingness to learn garage door systems
• Strong customer service, communication, organization, and time-management skills
• Ability to work independently and accurately document inspection findings
• Ability to measure and perform basic installation tasks when trained and authorized
• Ability to work at residential locations, indoors and outdoors, and use ladders safely
• Valid driver’s license and driving record that meet company requirements
• Ability to climb ladders and navigate uneven surfaces
• Ability to work in confined spaces
• Ability to move materials up to 75 pounds
• Ability to see, hear, and exchange accurate information

Nice to have

• relevant handyman or remodeling experience
• Experience in handyman services, light remodeling, home maintenance, inspections, or a related customer-facing service role

Benefits

• Company vehicle and fuel card
• Comprehensive benefits package (Health, dental, and vision insurance)
• Short-term and long-term disability insurance
• Critical illness insurance
• Pet insurance
• 401(k) with company match
• PTO
• Training, professional development, and opportunities for advancement

About the company

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana.