Clinic Director (BCBA)

The role

The Clinic Director leads day-to-day clinic operations and manages clinical staff to deliver care to children with Autism Spectrum Disorder. This role involves executing operational plans, managing budgets, and developing a high-performing team.

What you will do

• Execute operational plans to achieve clinic performance targets
• Deliver defined clinic KPIs including utilization, productivity, staffing, and dosage
• Oversee scheduling, staffing ratios, capacity planning, and resource allocation
• Lead, mentor, and empower the Clinical Supervisor, Office Manager, BCBAs, and RBTs
• Partner with the Clinical Supervisor and BCBAs to support clinical quality
• Manage clinic budget, monitor expenses, and control costs
• Communicate with clarity and professionalism across all levels
• Serve as an escalation point for complex client and operational concerns
• Ensure compliance with regulatory requirements and internal policies
• Implement organizational changes with clarity and urgency

Required qualifications

• Minimum 6 years of experience in operational leadership roles within healthcare, behavioral health, or related service industries
• Proven success in managing budgets, driving performance improvements, and leading large, diverse teams
• High emotional intelligence with excellent communication, change management, and conflict resolution skills
• Strong analytical, critical thinking, and ability to manage performance through data and defined KPIs
• Full commitment to working onsite during designated hours
• Capacity to occasionally lift and transport items weighing up to 25 pounds
• Comfortable working near young children, including potential exposure to bodily fluids
• Comfortable with exposure to a range of odors, fluctuating temperatures, and occasional loud noises

Nice to have

• Bachelor’s degree in Healthcare Administration, Business Management, or related field
• Master’s degree
• Experience in Applied Behavior Analysis (ABA) therapy settings or pediatric behavioral health
• Familiarity with electronic health record (EHR) platforms, particularly CentralReach or similar
• Understanding of ABA clinical workflows
• Experience with new clinic launches, facility conversions, or scaling operations in a multi-site environment

Benefits

• Rewarding work experiences making a lasting impact on children’s lives

Before you apply

• All offers of employment are contingent upon the successful completion of a comprehensive background check
• Background check includes Social Security and identity verification, reference checks, criminal history check, and fingerprint screening
• All new hires must complete E-Verify
• HHF does not provide immigration sponsorship for any roles at this time

About the company

Helping Hands Family (HHF) is a top-rated ABA provider dedicated to a supportive and inclusive culture. Their mission is to change lives every day.