Clinic Director (BCBA)

The role

You will lead day-to-day operations of an ABA clinic for children with Autism Spectrum Disorder. You will manage clinic KPIs, budget, staffing and scheduling, and lead and develop the clinical and office team.

What you will do

• Execute operational plans set by regional and organizational leadership to meet clinic targets
• Own and deliver clinic KPIs: utilization, productivity, staffing and dosage
• Oversee scheduling, staffing ratios, capacity planning and resource allocation
• Lead, mentor and develop the Clinical Supervisor, Office Manager, BCBAs and RBTs
• Partner with the Clinical Supervisor and BCBAs so operational decisions support clinical quality
• Manage the clinic budget, review budget-to-actual results and correct variances
• Build and maintain relationships with families and serve as the escalation point for complex concerns
• Ensure compliance with regulatory requirements, documentation standards and internal policies

Required qualifications

• Bachelor's degree in Healthcare Administration, Business Management or related field, or equivalent demonstrated operational leadership experience; master's degree
• Minimum 6 years of experience in operational leadership in healthcare, behavioral health or related service industries
• Proven success managing budgets, driving performance improvements and leading large, diverse teams
• High emotional intelligence with excellent communication, change management and conflict resolution skills
• Strong analytical and critical thinking skills; manage performance through data and defined KPIs
• Full commitment to working onsite during designated hours
• Capacity to occasionally lift and transport items up to 25 pounds
• Prolonged standing and frequent movement; comfortable working near young children, including potential exposure to bodily fluids

Nice to have

• Experience in Applied Behavior Analysis (ABA) therapy settings or pediatric behavioral health
• Familiarity with EHR platforms, particularly CentralReach or similar scheduling and practice management systems
• Understanding of ABA clinical workflows, including supervision, treatment planning and RBT career development
• Experience with new clinic launches, facility conversions or scaling operations in a multi-site environment

Benefits

• Rewarding work making a lasting impact on children's lives
• Supportive, inclusive, purpose-driven culture
• Great Place to Work Certified in 2021 through 2025

Before you apply

• All offers are contingent on a background check, including identity verification, reference checks, criminal history check and fingerprint screening
• All new hires must complete E-Verify
• HHF does not provide immigration sponsorship for any roles at this time

About the company

Helping Hands Family is a top-rated ABA provider with a mission to change lives every day. It is Great Place to Work Certified and describes itself as an equal opportunity employer.