Front Office Coordinator / Guest Service Agent

The role

You will host guests, customers, and candidates while overseeing visitor access and security passes. You will also manage mail, deliveries, and the company vehicle fleet to support daily office operations.

What you will do

• Welcome and host visitors, customers and candidates
• Handle check-in, registration and visitor badges
• Coordinate meeting rooms, calendars and hospitality
• Run the reception area and manage access procedures
• Maintain sign-in records and security passes
• Manage incoming and outgoing post, couriers and deliveries
• Administer the company vehicle fleet

Required qualifications

• Relevant experience in a front-of-house, hospitality, or reception role
• Strong organisational skills
• High degree of discretion and integrity
• Proactive mindset and high accountability
• Fluency in both German and English (written and spoken)

Nice to have

• Completed vocational training in a commercial field or hotel management, or equivalent practical grounding in hospitality
• Familiarity with visitor management, access control or fleet administration tools in a security-conscious environment

Benefits

• Competitive salary and stock options (ESOP)
• Relocation support: up to €2,500 and 4 weeks temporary accommodation
• Learning: €500/£450 yearly allowance
• Gym membership and mental health support (Nilo.health)
• Regularly company events and monthly social allowances
• 22 weeks fully paid for primary caregivers
• 6 weeks for secondary caregivers
• 5 days of paid family emergency leave
• 100% remote work option during pregnancy and phased return to work

About the company

Helsing is a defence AI company. Their mission is to protect democracies through technological leadership.