Front Office Coordinator / Guest Service Agent (m/w/d)

The role

You will welcome guests, customers, and candidates and ensure the office runs smoothly. You will manage visitor access, meeting rooms, mail, deliveries, and the company fleet.

What you will do

• Greet and support visitors, customers, and candidates from check-in to registration and visitor ID
• Coordinate meeting rooms, calendars, and catering for interviews, customer visits, and leadership rounds
• Manage the reception area and maintain access processes, registration logs, and security badges
• Manage incoming and outgoing mail, courier services, and deliveries
• Administer the company fleet including bookings, maintenance, and documentation

Required qualifications

• Relevant experience in reception, front-of-house, or hospitality
• Strong organizational skills and ability to maintain calm with parallel priorities
• High level of discretion and integrity with confidential data and building regulations
• Proactive mindset and high sense of responsibility
• Quick learner for new tools, systems, and processes
• Fluent German and English skills in speaking and writing

Nice to have

• Completed commercial training or hospitality training
• Experience with visitor management, access control, or fleet management systems in a security-sensitive environment

Benefits

• Competitive salary and VSOP options
• Relocation support up to 2,500 € and 4 weeks of temporary accommodation
• Annual training allowance of 500 €
• Gym membership and support for mental health issues
• Regular company events and monthly social allowances
• 22 weeks fully paid parental leave for primary caregivers
• 6 weeks fully paid parental leave for secondary caregivers
• 5 days of paid family emergency leave
• 100% remote work possibility during pregnancy
• Gradual return to the workplace

About the company

Helsing is a company in the defense AI sector. Their mission is to protect democracies through technological leadership.