Medical Receptionist (Per Diem)

The role

You will work with patients and an interdisciplinary care team to ensure a positive patient experience. You will handle front desk operations and support clinic efficiency at the Highland Park Clinic and other locations.

What you will do

• Float to various clinic locations to provide coverage as needed
• Greet and check in patients warmly upon arrival
• Handle front desk operations including answering phone calls, scheduling appointments, addressing patient inquiries, and screening calls
• Assist with patient appointments, including intake paperwork, check-in/check-out, and follow-up coordination
• Maintain and update patient records in accordance with compliance guidelines
• Support clinic operations by managing referrals, prescription requests, and other clerical tasks
• Work closely with the clinical team to support overall patient flow and clinic efficiency
• Access and gather relevant medical history and referral information when appropriate
• Ensure a high standard of professionalism, confidentiality, and service in every patient interaction

Required qualifications

• Ability to travel reliably between clinic locations based on scheduling needs

Nice to have

• Previous experience as a medical receptionist or in a healthcare admin role
• Demonstrated ability to manage a variety of administrative responsibilities
• Proficient with electronic medical records (EMR) and basic computer skills
• Strong interpersonal and communication skills; a true “people person”

About the company

Herself Health provides primary care designed for women 65 and older. Their model addresses the needs of women later in life, including post-menopausal care, bone health, weight management, and mental, social and emotional well-being.