Technology Trainer – Anthropic Enablement-Western US

The role

This person will design, build, and improve foundational and advanced training curricula covering Claude capabilities, the Anthropic API, and integration patterns. They will deliver live virtual and in-person training sessions and own the internal Anthropic certification program.

What you will do

• Design, build, and improve 101 and 201 training curricula
• Develop enablement assets like slide decks, labs, and guides
• Deliver live virtual and in-person training sessions
• Tailor content for business users, developers, and solution architects
• Demo Claude capabilities and field technical questions
• Provide office hours and follow-up technical support
• Own and evolve the internal Anthropic certification program
• Track certification status and training effectiveness metrics
• Partner with Delivery, Sales, Solutions Architecture, and Product teams
• Gather and act on learner feedback

Required qualifications

• 3+ years of experience in technical training, enablement, solutions engineering, developer advocacy, or a related customer-facing technical role
• Strong technical foundation with comfort with APIs and integrations
• Hands-on experience with Claude or comparable LLM platforms
• Proven experience designing and delivering tiered training curricula to mixed audiences
• Excellent presentation and facilitation skills across virtual and in-person formats
• Strong instructional design skills
• Anthropic Certified Trainer credential, or willingness to obtain within the first 90 days of employment
• Clear, structured written and verbal communication
• Strong cross-functional collaboration skills

Nice to have

• Prior experience training on AI/ML products, developer platforms, or enterprise SaaS tools
• Experience with curriculum design frameworks (e.g., ADDIE) or adult-learning methodologies
• Experience building or administering certification or LMS-based programs
• Background in software engineering, data science, or solutions architecture
• Familiarity with ServiceNow AI Agents or similar workflow automation platforms

About the company

NewRocket is a global, full-service Elite ServiceNow and Anthropic partner. They specialize in driving enterprise adoption and activation of Claude.