Operations Manager at Brown RISD Hillel

The role

The Operations Manager supports programs, staff, and facility management at Brown RISD Hillel. This person plans event logistics, manages staff schedules, and ensures the building is safe and welcoming.

What you will do

• Plan and execute event logistics including catering, room setups, staffing, and security.
• Partner with program staff and student leaders on event execution.
• Partner with Brown Dining and local caterers on menu planning and service.
• Create the building and holiday calendar and oversee space reservations.
• Create shift schedules and assignments for security, kitchen, and student staff.
• Recruit and hire additional staff.
• Carry out the annual health and safety plan and train staff on emergency procedures.
• Order, stock, and track inventory of supplies.
• Manage vendor relationships, service contracts, and budget tracking.
• Oversee preventive maintenance, inspections, and custodial staff.

Required qualifications

• Three to five years of related professional experience in operations, event management, facilities, hospitality, or nonprofit administration.
• Excellent supervision skills and a track record of coaching others to achieve outcomes.
• Success managing multiple projects at once while maintaining quality.
• Experience with vendor management, invoice processing, and working within a budget.
• Strong organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills.
• A self-starter's drive and the ability to work well as part of a team.
• A cool head under pressure.
• Comfort with technology, including Google Workspace, Microsoft Office, and online registration tools.
• Familiarity with or curiosity about Jewish life and culture, including the requirements of Shabbat and kashrut observance.
• Availability for Friday evenings, occasional weekends, and on-call event needs.
• Ability to lift up to 50 pounds and help with event setup and breakdown.

Benefits

• Health insurance
• Retirement plan
• Life, AD&D, and long-term disability insurance
• Flexible spending accounts
• Generous vacation and sick time
• Parental leave
• Strong professional development, mentoring, and skill-building opportunities

About the company

Brown RISD Hillel is a hub for Jewish life on College Hill. It is affiliated with Hillel International.