Keyholder, Palm Beach

The role

The Keyholder will lead the retail team and serve as a brand ambassador. You will build relationships and coach a team of associates to cultivate a service culture.

What you will do

• Lead by example on the sales floor
• Engage with clients to meet client experience goals
• Ensure smooth running of store operations
• Adhere to policies, procedures, and merchandising standards
• Work cross-functionally with marketing, eCommerce, creative, and operations partners
• Support Store Manager and Assistant Store Manager with staffing plans, inventory management, and visual displays

Required qualifications

• Retail management experience or service industry management background
• Passion for people development and customer experiences
• Self-motivated with exceptional communication and motivational attitude
• High degree of flexibility and initiative
• Embraces a culture of learning and advocacy
• Has lived experiences with people from different backgrounds and diverse teams

About the company

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. The brand offers collections including bedding, bath, baby, accessories and apparel.