Store Manager, Austin

The role

The Store Manager will lead the retail team and drive sales performance at the upcoming Austin store. This role involves managing daily operations, inventory, and coaching a team of associates to provide high-level service.

What you will do

• Lead on the sales floor and engage with clients to meet service goals.
• Monitor sales performance to identify trends and set action plans.
• Work cross-functionally with marketing, eCommerce, creative, and operations.
• Implement CRM initiatives to retain and develop high-potential clients.
• Ensure smooth store operations and adherence to policies and procedures.
• Maintain operational and visual merchandising standards.
• Manage inventory levels aligned with sales goals and product launches.
• Oversee budgeting, expense control, reporting, scheduling, and payroll.
• Ensure compliance with cash handling and register procedures.
• Attract, retain, and coach a high-performing team.

Required qualifications

• Minimum of 7 years of sales management experience in the retail industry.
• Experience performing in a fast-paced environment with fastidious attention to detail.
• Ability to drive sales and deliver exceptional client experiences.
• Ability to build, lead, and motivate high performing teams.
• Strong business acumen with the ability to analyze data and trends.
• Self-motivated with exceptional communication and a motivational attitude.
• Excellent collaboration and delegation skills.
• Good decision-making abilities in high pressure situations.
• High degree of flexibility and initiative.
• Has lived experiences with people from different backgrounds and diverse teams.
• Flexibility to work retail hours, including evenings, weekends, and holidays.

Nice to have

• bachelor's degree

Benefits

• competitive salary
• comprehensive benefits

Before you apply

• Employer participates in E-Verify to confirm authorization to work in the U.S.

About the company

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. The brand offers collections including bedding, bath, baby, accessories, and apparel.