Keyholder, Rock Center

The role

The Keyholder will lead the retail team and coach associates to provide a shopping experience. This role supports daily operations including inventory management and reporting.

What you will do

• Ensure the team is providing best-in-class customer service
• Work in a fast-paced environment with fastidious attention to detail
• Develop, execute, and continuously improve back of house operations
• Work cross-functionally with marketing, eCommerce, creative, and operations partners
• Support Store Manager with daily staffing plans, inventory management, and visual displays
• Ensure that the store execution continually meets brand standards

Required qualifications

• Retail management experience or service industry management background
• Passion for people development and customer experiences
• Self-motivated with exceptional communication and motivational attitude
• High degree of flexibility and initiative
• Embraces a culture of learning and advocacy

About the company

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. The brand offers collections including bedding, bath, baby, accessories and apparel.