Business Manager, Marketing and Centralized Operations

The role

The Business Manager serves as a strategic integrator and accountability partner to the Vice President, Centralized Operations and Customer Experience. This role ensures Marketing, Centralized Operations, and adjacent business functions align with shared goals and performance standards.

What you will do

• Serve as a strategic partner and extension of the VP/SVP to support execution of vision.
• Operate as an integration point across Marketing, Centralized Operations, and cross-functional teams.
• Translate executive priorities into measurable goals, performance expectations, and operating rhythms.
• Provide visibility into progress, risks, dependencies, and misalignment impacting VP/SVP-led initiatives.
• Compile performance data, trends, and insights into summaries for executive review.
• Support executive planning through preparation of presentations, reports, communications, and meeting materials.
• Coordinate calendars, meetings, agendas, follow-ups, and leadership workflows.
• Maintain feedback loops between Marketing, Centralized Operations, and cross-functional teams.
• Support evaluation of new initiatives, campaigns, and process changes against KPIs.
• Serve as a point of clarification or escalation for misaligned priorities or processes.

Required qualifications

• Bachelor’s degree in Business, Marketing, Finance, Real Estate, or related field (or equivalent experience)
• 5+ years of experience in multifamily operations, marketing, asset management, revenue management, or business operations
• Demonstrated experience working cross-functionally with senior leadership
• Strong understanding of KPIs, performance management, and portfolio-level reporting
• Exceptional organizational, analytical, and communication skills

Nice to have

• Experience supporting executive leadership in a strategic or business management capacity
• Exposure to multifamily marketing, centralized operations, or portfolio performance functions
• Experience with new property activations or lease-ups

About the company

Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. The firm's investment approach is centered around its in-house general contracting expertise.