Pharmacy Operations Specialist

The role

The Pharmacy Operations Specialist acts as a subject matter expert throughout the medication fulfillment process. You will report to the VP of Pharmacy and Lab Operations.

What you will do

• Process new and refill prescription medications using e-Prescribing software and internal tools
• Work with internal and vendor partners to ensure timely shipment of medication
• Complete data entry including prescription authoring and lab order generation
• Investigate issues with prescriptions and lab orders to resolve errors
• Own the relationship with pharmacy partners for medication launch, quality review, and demand forecasting

Required qualifications

• 2-3 years experience in a healthcare operations role or highly motivated college graduates with applicable majors
• Awareness and appreciation of regulatory and legal requirements in the telemedicine environment
• Technically savvy and able to learn new software applications quickly
• Patient-centric
• Ability to communicate professionally with other healthcare providers and vendors
• Highly organized with a strong attention to detail
• Enjoys structure and routine processes in daily work
• Sound judgment to make appropriate decisions or escalate items
• Analytically minded problem solver
• Ability to work in a fast-paced environment with a high degree of autonomy

Nice to have

• Experience in pharmacy or lab operations at a telemedicine startup
• Experience with pharmacy and/or lab software applications and prescribing/ordering workflows

Benefits

• Remote-first work environment
• Competitive compensation and equity options
• Health, dental, and vision insurance coverage
• Short-term disability and basic life coverage
• Flexible Spending Accounts (FSAs)
• Lifestyle Spending Accounts (LSAs)
• Follow federal holidays
• Uncapped time off for exempt employees
• Budget for technology tools
• Company-sponsored activities
• Waived membership fees for Hone products

About the company

Hone is an online medical clinic that uses scientific advancements to empower men and women to take control of their health. The company is a remote-first employer.