Senior Manager, Market Growth & Operations - Albuquerque

The role

You will run and grow a Home Instead market by owning its P&L, growth strategy, and local team. This is a hands-on, field-based role focused on building referral relationships, generating new business, and leading local operations.

What you will do

• Deliver sustainable growth in hours, revenue, and client retention
• Build a strong, self-generated referral pipeline and improve conversion
• Run a reliable, high-quality local operation
• Develop an accountable, capable territory team
• Improve how Honor operates by turning market insight and data into better playbooks
• Own the territory P&L, priorities, and business performance
• Drive local business development through healthcare and community partnerships
• Lead day-to-day operations across client service, scheduling, and care delivery
• Manage and develop the local team
• Use data and market knowledge to diagnose problems and prioritize action

Required qualifications

• 7+ years of experience building and scaling operations, with direct ownership of frontline teams or service delivery
• Experience succeeding in an ambiguous, early-stage, or 0-to-10 environment
• Experience managing people to measurable business results
• Ability to spend four to five days per week in the field

About the company

Honor Technology’s mission is to change the way society cares for older adults. Honor’s portfolio includes its consumer care brand, Home Instead, Inc.