Senior Care Solutions Specialist

The role

You will guide families and clients through conversations about in-home, non-medical care. You will develop sales playbooks, coach the team, and partner with marketing and product teams to test new offerings.

What you will do

• Develop, pilot and refine new product offerings
• Partner with marketing and product teams to test emerging services
• Develop, implement and refine sales playbooks
• Iterate on consultative sales approaches
• Collaborate cross-functionally with operations, care coordination, and marketing
• Identify process gaps or emerging trends
• Synthesize customer insights for sales leadership
• Provide support and coaching to peers
• Meet or exceed individual sales metrics

Required qualifications

• 5+ years of phone-based sales or customer service experience (inbound and outbound)
• Experience developing sales strategies
• Experience working remotely

Nice to have

• Bachelor’s degree
• Experience in home care, healthcare, or senior services

About the company

Honor Technology’s mission is to change the way society cares for older adults. Honor’s portfolio includes its consumer care brand, Home Instead, Inc.