People Operations Senior Specialist, Benefits

The role

You will administer and enhance health and welfare, retirement, wellness, and leave programs. This role involves managing open enrollment, conducting benefits audits, and providing support to employees and leaders.

What you will do

• Administer health and welfare, 401(k), wellness, leave of absence, and related employee benefits programs.
• Partner with People leadership, brokers, carriers, third-party administrators, and internal stakeholders.
• Lead the annual open enrollment process including planning, vendor coordination, and system configuration.
• Develop benefits communications and educational resources.
• Facilitate benefits orientation for new hires.
• Serve as an escalation point for complex employee benefits questions.
• Partner with Payroll, HRIS, Finance, and vendors for deductions, eligibility, and reconciliations.
• Conduct regular benefits audits and implement corrective actions.
• Perform Leave Administration and manage Worker’s Compensation for HQ.
• Maintain required benefits documentation and employee-facing resources.

Required qualifications

• 5+ years of multi state benefits experience including Health and Welfare benefits administration and 401k administration.
• 3+ years experience with leave administration and worker’s compensation administration.
• Experience managing open enrollment, benefits audits, vendor relationships, employee communications, and employee inquiries.
• Strong knowledge of federal, state, and multi-state employment and benefits regulations.
• Advanced Excel or Google Sheets skills, including pivot tables, lookups, data analysis, and reconciliation work.
• Experience with HRIS and benefits administration systems.
• Excellent written and verbal communication skills.
• Strong customer-service orientation.
• Ability to interpret policies and make thoughtful recommendations.
• Ability to manage multiple priorities and work independently.
• A collaborative, inclusive approach and comfort working with a culturally diverse workforce.
• Bachelor’s degree or equivalent combination of education and experience.

Nice to have

• Experience with variable hour workforce
• Dayforce experience

Benefits

• Equity
• 401K with up to a 4% match
• Medical, dental and vision coverage including zero cost plans for employees
• Short Term Disability, fully employer paid
• Long Term Disability, fully employer paid
• Life Insurance, fully employer paid
• Voluntary additional Life Insurance option
• Generous time off program
• Mental health benefits
• Wellness program
• Discount program

About the company

Honor Technology’s mission is to change the way society cares for older adults. Honor provides the technology, tools, and services that empower older adults to live life on their own terms.