Systems Administrator I

Chicago, IL. Posted 2 months ago

The role

You will ensure core IT platforms are reliable, well-operated, and continuously improving. You will manage the full lifecycle of hardware and software, cloud platforms, and identity and access management.

What you will do

Own and support the full lifecycle of core IT systems used across corporate and clinic environments.
Lifecycle management of all hardware and software.
Endpoint and server management, configuration, and support.
Cloud platform and SaaS administration, including licensing and access governance.
Identity & Access Management (IAM) administration and support across systems.
Ensure systems are configured to meet security, compliance, and operational standards.
Ensure the reliability, scalability, and performance of IT infrastructure through proactive improvement and automation.
Monitor and improve service quality across IT systems and networks using defined metrics.
Identify recurring operational issues and drive corrective actions within assigned systems.
Drive infrastructure efficiency and performance within assigned systems.

Required qualifications

2+ years of IT / Helpdesk / system administration experience
Bachelor’s degree (computer science, engineering or technical discipline)
Experience in maintaining troubleshooting a wide variety of systems and networks

Nice to have

Experience with Identity & Endpoint management for both Mac and Windows
Experience with Network management and tooling (e.g., VLAN/WLAN)
Experience with cybersecurity principles (CIA)
Experience with AI tooling such as Claude (Code), ChatGPT (Codex), and/or similar tools
Comp TIA
Network+ Certification
Security + Certification

Benefits

Paid holidays + PTO
Company sponsored medical, dental, and vision insurance for you + your family
FREE short-term and long-term disability insurance
FREE $100k life insurance policy
401k plan with 4% company match + no vesting period
$720 - $1,000 added to employee Health Savings Account annually for eligible health plans

About the company

Hopscotch Primary Care aims to transform healthcare in rural America by providing high-quality primary care through a robust care model and comprehensive care team.