Care Manager Registered Nurse

The role

The Care Manager Registered Nurse manages a panel of high-acuity patients through remote case management and in-clinic support. This role focuses on reducing avoidable admissions, improving clinical outcomes, and supporting care continuity.

What you will do

• Manage a defined panel of high-risk patients through longitudinal case management
• Develop, implement, and update individualized care plans with providers and care teams
• Perform telephonic outreach and monitoring
• Coordinate care across providers, specialists, hospitals, EDs, SNFs, and community resources
• Partner with transitions of care team for smooth patient transitions
• Partner with providers, MAs, LPNs, and Care Center Managers to align on care plans
• Escalate clinical concerns and barriers to care in real time
• Participate in team huddles, case reviews, and interdisciplinary care discussions
• Track and improve quality and utilization metrics
• Support high-risk patient visits and assist with care coordination in-clinic

Required qualifications

• Minimum of 2 years of experience as a care manager embedded into an interdisciplinary team
• Active registered nurse (RN) license in North Carolina
• BLS certification
• Experience working in a primary care clinic focused on chronic disease management
• Experience with motivational interviewing, behavior change, health promotion, and coaching
• Strong verbal and written communication skills
• Customer service orientation

Nice to have

• Experience with behavioral health and community-based organizations

About the company

Hopscotch Primary Care is on a mission to transform healthcare in rural America. They provide high-quality primary care through a robust care model and comprehensive care team.